The assistance animal industry is a complex and multidisciplinary field involving animal professionals, disability professionals, healthcare providers, organisations, government systems, funding bodies, handlers and the broader community.
Assistance animals sit at the intersection of:
While Australian legislation provides important protections for people who rely on assistance animals, legislation generally establishes minimum legal requirements, rather than defining comprehensive standards for best practice.
A key challenge within the assistance animal sector is that the gap between what is legally permitted and what represents ethical, evidence-informed professional practice can be significant.
For example, legislation may recognise an assistance animal based on certain criteria; however, best practice requires consideration of additional factors including:
Shortcuts may occur within the industry when individuals misunderstand the complexity of assistance animal partnerships or assume that meeting minimum legal requirements automatically demonstrates quality practice.
Contemporary assistance animal practice requires professionals to understand that an assistance animal is not simply an animal with equipment attached or a form of identification. It is a highly developed human–animal working partnership requiring careful selection, preparation, assessment, support and lifelong management.
On completion of this module, learners will be able to: