End-of-Program Survey

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Question 1 of 15

1. Question
How confident are you that you now understand your Assistance Animal rights?

1 — Not at all confident
2 — Slightly confident
3 — Somewhat confident
4 — Confident
5 — Very confident
- 1
- 2
- 3
- 4
- 5
Correct

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Question 2 of 15

2. Question
How confident are you that you now understand your responsibilities as an Assistance Animal handler?

Consider areas such as behaviour, hygiene, control, public safety and animal welfare.

1 — Not at all confident
2 — Slightly confident
3 — Somewhat confident
4 — Confident
5 — Very confident
- 1
- 2
- 3
- 4
- 5
Correct

Incorrect
Question 3 of 15

3. Question
How confident do you now feel advocating for yourself when your Assistance Animal is questioned or access is challenged?

1 — Not at all confident
2 — Slightly confident
3 — Somewhat confident
4 — Confident
5 — Very confident
- 1
- 2
- 3
- 4
- 5
Correct

Incorrect
Question 4 of 15

4. Question
After completing this course, if you experienced an Assistance Animal access problem, what would you now feel confident doing?

Select all that apply.
- Explain my Assistance Animal and/or access needs
- Explain relevant legal information
- Ask why access is being refused
- Clarify whether a requirement comes from legislation, policy or another source
- Provide appropriate information or resources
- Protect private information that is not necessary to disclose
- Ask to speak with a manager or supervisor
- Negotiate another practical solution
- Ask a support person to assist me
- Use written communication, AAC or another communication aid
- Decide when it is appropriate to leave or disengage
- Follow up later in writing
- Record an incident appropriately
- Make a formal complaint
- Seek advocacy or legal assistance when appropriate
- Consider my Assistance Animal's welfare when deciding how to respond
- Identify reliable sources of Assistance Animal information
- I am still unsure what I would do
Correct

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Question 5 of 15

5. Question
After completing the course, which aspects of self-advocacy do you still find difficult?

Select all that apply.
- Knowing what my legal rights are
- Knowing what my responsibilities are
- Knowing what information I am required to provide
- Protecting my privacy
- Knowing what to say
- Communicating when stressed or overwhelmed
- Feeling confident enough to challenge someone
- Managing conflict or confrontation
- Knowing whether another person's concern is legitimate
- Managing competing needs, such as allergies or fear
- Knowing when to leave or disengage
- Recording what happened
- Making a complaint
- Knowing where to escalate an issue
- Finding reliable information
- Balancing my needs with my Assistance Animal's welfare
- None of these
- Other
Correct

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Question 6 of 15

6. Question
Thinking back to what you hoped to gain from this course, which areas did the program help you with?

Select all that apply.
- Better understanding of my rights
- Better understanding of my responsibilities
- More confidence advocating for myself
- Better understanding of what information I need to provide
- Greater confidence protecting my privacy
- Practical scripts for difficult situations
- Better communication strategies
- Strategies for managing access refusals
- Better understanding of reasonable adjustments
- Strategies for managing competing needs
- Better understanding of animal welfare and public-access responsibilities
- Knowing how to document incidents
- Knowing how to make an effective complaint
- Knowing when and where to escalate an issue
- Knowing when to seek professional advocacy or legal assistance
- Developing my Personal Assistance Animal Advocacy Plan
- Other
Correct

Incorrect
Question 7 of 15

7. Question
Has this course changed how you would respond to an Assistance Animal access challenge?
- Yes, significantly
- Yes, somewhat
- Yes, a little bit
- No significant change
- I am not sure
Correct

Incorrect
Question 8 of 15

8. Question
Following on from Question 7, what would you do differently now?
- This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.

Grading can be reviewed and adjusted.
Question 9 of 15

9. Question
Has this course changed how you think about balancing your own needs with your Assistance Animal’s welfare and responsibilities in public?
- Yes, significantly
- Yes, somewhat
- Yes, a little bit
- No significant change
- I am not sure
Correct

Incorrect
Question 10 of 15

10. Question
Following on from Question 9, what, if anything, has changed?
- This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.

Grading can be reviewed and adjusted.
Question 11 of 15

11. Question
How useful do you expect your Personal Assistance Animal Advocacy Plan and course resources to be in real-world situations?

1 — Not useful
2 — Slightly useful
3 — Somewhat useful
4 — Very useful
5 — Extremely useful
- 1
- 2
- 3
- 4
- 5
Correct

Incorrect
Question 12 of 15

12. Question
Following on from Question 11, which resource or strategy do you think you are most likely to use?
- This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.

Grading can be reviewed and adjusted.
Question 13 of 15

13. Question
Overall, how useful was the Assistance Animal Advocate program in preparing you to advocate for yourself and your Assistance Animal?

1 — Not useful
2 — Slightly useful
3 — Somewhat useful
4 — Very useful
5 — Extremely useful
- 1
- 2
- 3
- 4
- 5
Correct

Incorrect
Question 14 of 15

14. Question
What is the most important thing you will take away from the Assistance Animal Advocate program?
- This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.

Grading can be reviewed and adjusted.
Question 15 of 15

15. Question
Is there anything you think WAFA should add, change or improve in this program?
- This response will be reviewed and graded after submission.
Grading can be reviewed and adjusted.

Grading can be reviewed and adjusted.

Assistance Animal Advocacy Program (for Ambassadors and Allies)

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