{"id":5382,"date":"2025-09-02T05:33:13","date_gmt":"2025-09-02T05:33:13","guid":{"rendered":"https:\/\/workinganimals.com.au\/?page_id=5382"},"modified":"2025-09-08T06:02:20","modified_gmt":"2025-09-08T06:02:20","slug":"policy-procedure","status":"publish","type":"page","link":"https:\/\/workinganimals.com.au\/en_us\/policy-procedure\/","title":{"rendered":"Policy\/Procedure"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5382\" class=\"elementor elementor-5382\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-22e393d6 gold-hero-sec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"22e393d6\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d9789f1\" data-id=\"1d9789f1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-756bb5b5 elementor-section-content-middle elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"756bb5b5\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ffbe6ae\" data-id=\"5ffbe6ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31a38fb9 elementor-widget elementor-widget-heading\" data-id=\"31a38fb9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Policy and Procedure<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5ab4258f\" data-id=\"5ab4258f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c14a7e6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c14a7e6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c9958a8\" data-id=\"c9958a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-72bfbc0 elementor-widget elementor-widget-text-editor\" data-id=\"72bfbc0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Working Animals Federation of Australia (WAFA) operates under a framework of clear policies and procedures to ensure accountability, consistency, and fairness in all aspects of our work. These policies guide our decisions on membership, credentialing, conduct, training standards, welfare, and dispute resolution. Members are expected to comply with all relevant policies as a condition of their ongoing involvement with WAFA. To access a full list of our current policies and procedures or request specific documents, please contact us at admin@workinganimals.com.au<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-367583b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"367583b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-81ac5bc\" data-id=\"81ac5bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ee1ef07 elementor-widget elementor-widget-text-editor\" data-id=\"ee1ef07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>To view each document please click the links below:<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-10a88a7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"10a88a7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-08a441e\" data-id=\"08a441e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0cae15f elementor-widget elementor-widget-text-editor\" data-id=\"0cae15f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/PS-001-Animal-First-Aid-Knowledge.pdf\"><img decoding=\"async\" class=\"alignnone wp-image-5658\" src=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png 300w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-150x150.png 150w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-100x100.png 100w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1.png 512w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/><\/a><\/strong><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/Refunds-and-Subscriptions-Policy-Version-1.0.pdf\">Refunds and Subscriptions Policy<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e62c08 elementor-widget elementor-widget-text-editor\" data-id=\"5e62c08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/PS-001-Animal-First-Aid-Knowledge.pdf\"><img decoding=\"async\" class=\"alignnone wp-image-5658\" src=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png 300w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-150x150.png 150w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-100x100.png 100w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1.png 512w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/><\/a><\/strong><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/Work-Health-and-Safety-Policy-Version-1.0.pdf\">Work Health and Safety Policy<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17d2ceb elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17d2ceb\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d1340b1\" data-id=\"d1340b1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cab4a01 elementor-widget elementor-widget-text-editor\" data-id=\"cab4a01\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/PS-001-Animal-First-Aid-Knowledge.pdf\"><img decoding=\"async\" class=\"alignnone wp-image-5658\" src=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png 300w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-150x150.png 150w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-100x100.png 100w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1.png 512w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/><\/a><\/strong><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/Record-Keeping-and-Confidentiality-Policy-Version-1.0.pdf\">Record Keeping and Confidentiality Policy<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61ade0b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61ade0b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fc42d98\" data-id=\"fc42d98\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8690b83 elementor-widget elementor-widget-text-editor\" data-id=\"8690b83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/PS-001-Animal-First-Aid-Knowledge.pdf\"><img decoding=\"async\" class=\"alignnone wp-image-5658\" src=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png 300w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-150x150.png 150w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-100x100.png 100w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1.png 512w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/><\/a><\/strong><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/Privacy-and-Confidentiality-Policy-Version-1.pdf\">Privacy and Confidentiality Policy<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6edf2f7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6edf2f7\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b9f328e\" data-id=\"b9f328e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f52325 elementor-widget elementor-widget-text-editor\" data-id=\"3f52325\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/PS-001-Animal-First-Aid-Knowledge.pdf\"><img decoding=\"async\" class=\"alignnone wp-image-5658\" src=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png 300w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-150x150.png 150w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-100x100.png 100w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1.png 512w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/><\/a><\/strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/Complaints-and-Grievance-Handling-Policy-Version-1.0.pdf\"><strong>Complaints and Grievance Handling Policy<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8d4dd3 elementor-widget elementor-widget-text-editor\" data-id=\"b8d4dd3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/PS-001-Animal-First-Aid-Knowledge.pdf\"><img decoding=\"async\" class=\"alignnone wp-image-5658\" src=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png\" alt=\"\" width=\"24\" height=\"24\" srcset=\"https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-300x300.png 300w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-150x150.png 150w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1-100x100.png 100w, https:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/pdf-1.png 512w\" sizes=\"(max-width: 24px) 100vw, 24px\" \/><\/a><\/strong><strong><a href=\"http:\/\/workinganimals.com.au\/wp-content\/uploads\/2025\/09\/Anti-Bullying-and-Harassment-Policy-Version-1.0.pdf\">Anti-Bullying and Harassment Policy <\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Policy and Procedure The Working Animals Federation of Australia (WAFA) operates under a framework of clear policies and procedures to ensure accountability, consistency, and fairness in all aspects of our work. These policies guide our decisions on membership, credentialing, conduct, training standards, welfare, and dispute resolution. Members are expected to comply with all relevant policies [&hellip;]<\/p>\n","protected":false},"author":165,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5382","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/workinganimals.com.au\/en_us\/wp-json\/wp\/v2\/pages\/5382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/workinganimals.com.au\/en_us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/workinganimals.com.au\/en_us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/workinganimals.com.au\/en_us\/wp-json\/wp\/v2\/users\/165"}],"replies":[{"embeddable":true,"href":"https:\/\/workinganimals.com.au\/en_us\/wp-json\/wp\/v2\/comments?post=5382"}],"version-history":[{"count":22,"href":"https:\/\/workinganimals.com.au\/en_us\/wp-json\/wp\/v2\/pages\/5382\/revisions"}],"predecessor-version":[{"id":5681,"href":"https:\/\/workinganimals.com.au\/en_us\/wp-json\/wp\/v2\/pages\/5382\/revisions\/5681"}],"wp:attachment":[{"href":"https:\/\/workinganimals.com.au\/en_us\/wp-json\/wp\/v2\/media?parent=5382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}